Privacy policy

Privacy policy: what we do with your personal data

Your privacy is important to Brand Bristol and we take great care to protect it. When you visit our website we will only use your personal data as stated within our privacy policy below.

Bristol City Council is the data controller (on behalf of Brand Bristol) for the purposes of the Data Protection Act and other regulations including the General Data Protection Regulation (Regulation (EU) 2016/679), which means it determines what your data is used for and why it is collected.

Personal information and data is collected on the Brand Bristol website when individuals:

Use the contact form to get in touch
Apply to use the brand

and have given their clear consent.

Survey

This survey is a website link to third party called Smart Survey. Your answers are collected by Smart Survey and sent to a Bristol Council email address. Smart Survey’s privacy statement is here: https://www.smartsurvey.co.uk/privacy-policy

Forms

The Brand Bristol website contains webforms (such as the contact form ) which can be used by visitors wishing to submit their contact details or other useful information. If you enter your details on the form, it is sent directly to a Bristol City Council email address.

When the email reaches Bristol City Council it is subject to the council’s privacy policy found here: https://www.bristol.gov.uk/en_GB/about-our-website/privacy. The council’s email systems are configured to automatically delete messages retained for more than two years.

Any data you submit will be used solely by Brand Bristol and/or Bristol City Council for getting in contact with you or where applicable providing the services that you’ve requested.

Links to social media

The Brand Bristol website has links to its social media pages and accounts. Brand Bristol doesn’t collect any personal data through these links. Please check each social media platform for their privacy policies or contact them directly if you have any questions.

Links

The Brand Bristol website has links to external websites. Brand Bristol and Bristol City Council takes no responsibility for the content or data protection on these sites. Please check their privacy policies or contact the organisations directly if you have any questions.

When we may share your data

Brand Bristol and Bristol City Council may share your information without asking you if:

the law says we must
there is a risk of serious harm or threat to life.

Web statistics

Bristol City Council collects web statistics automatically about your visit to the Brand Bristol website based on your IP address. This information is used by Bristol City Council, as a public authority, to facilitate its public task in providing services to as many people as possible. Bristol City Council uses Google Analytics for this purpose, your IP address will be deleted from the Google server after 38 months. Google’s privacy policy is found here: https://policies.google.com/privacy?hl=en

Cookies

Brand Bristol sometimes stores small files called ‘cookies’ on your computer or other device to help improve your experience on the website. Our cookies cannot be used to identify you personally.

How to see the information we hold about you

Under the Data Protection Act, you can ask Brand Bristol and/or Bristol City Council for the following information:

confirmation that your personal data is being processed by Brand Bristol and/or Bristol City Council
a description and copy of the personal data
the reasons why the data is being processed
details of who we have, or might, give it to.

Data Protection Notification

You may view Bristol City Council’s Data Protection Notification by searching for its registration number – Z5873747 – on the Information Commissioner’s website.

Contact the data protection officer

Email: data.protection@bristol.gov.uk

Post:

Senior Data Protection Officer
Bristol City Council
ICT Commissioning and Information Governance
P O Box 3176
BRISTOL
BS3 9FS

V1.04 (Updated 03/10/2018)